Update date: April 3, 2023
The Poulton Charging APP service is created and operated by Guangdong Poulton Technology Co., Ltd. (hereinafter collectively referred to as "us"). We attach great importance to the protection of customer personal information and privacy rights. We understand the importance of personal information to you and will do our best to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhering to the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise to take corresponding security measures to protect your personal information. Therefore, we have formulated a Privacy Statement (hereinafter referred to as "this Privacy Statement" or "this Statement") that covers how to collect, store, use, share, and protect customer information
By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Statement. If you have any questions about this Privacy Statement or related matters, please contact us through our published contact information
1. About Personal Information Collection
When we provide services, we may collect, store, and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the desired results of the relevant services
1. Non personal information
We will collect non personalized information through the user's IP address, such as the type of browser and operating system, the name of the ISP providing access services, etc., to optimize the page displayed on your app
2. Personal information
When you conduct user registration, management and other activities with us, with your consent and confirmation, we will request you to provide some personal information through registration forms and other forms. These personal data include but are not limited to:
Personally identifiable information: such as name, gender, age, phone number, mailing address, residential address, email address, etc
We collect such personal identity information mainly to ensure that registered users can use the services we provide more easily and satisfactorily. Without your consent and confirmation, we will not use the information you provided to participate in our specific activities for other purposes
3. Instructions for using personal information
We collect personal information for the purpose of providing you with services and improving service quality. The collected personal information may be used for the following purposes:
1). Provide you with the various services you use, and maintain and improve these services
2). When we provide services, we use them for authentication, customer service, security prevention, fraud monitoring, archiving, and backup purposes to ensure the security of the products and services we provide to you
3). Help us design new services and improve our existing services
4). Enable us to better understand how you access and use our services, in order to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or to respond to you and other users in other aspects
5). We may use your personal information to prevent, detect, and investigate fraud, security hazards, illegal or violations of agreements, policies, or rules with us or our affiliates, in order to protect the legitimate rights and interests of you, other users, or us or our affiliates
6). Other uses approved by you
2. About Information Security
We will strictly manage and protect the information you provide. We will use corresponding technologies to prevent your personal data from being lost, stolen, or tampered with. We will take various appropriate physical, electronic, and management measures to protect your personal data and fulfill our commitment to data security. We will take various practical measures to ensure a reasonable period of time for the preservation of personal information, and will comply with all regulatory requirements regarding the preservation of identifiable personal information
We will collect and use information about the device:
1. To ensure that when using this software for personal use, we will collect and use device information and service log information: where we will accept and record relevant information about your device (including device model, Android ID (if your device is an Android device), operating system version, device settings, MAC address, IMEI, IDFA, OAID, and other device identifiers)
2. Location information: Information related to the location of the device (including your authorized GPS location and sensor information such as WLAN access points, Bluetooth, and base stations), in order to display the user's current location with the device and facilitate user navigation
3. Camera permission: Obtaining camera permission is convenient for users to use phase scanning to identify the equipment number of the electric pile. If it is not necessary to enable it, users can input the equipment number themselves; And facilitate users to upload their favorite avatars
4. We will read your application installation list to prevent malicious programs, ensure secure operation, and provide sharing services when you share with others
Please note that separate device information and service log information are information that cannot identify a specific natural person. If we combine this type of non personal information with other information to identify a specific natural person, or use it in conjunction with personal information, during the combined use period, this type of non personal information will be considered personal information. Unless authorized by you or otherwise specified by laws and regulations, we will anonymize or de identify this type of information
You can change your authorization by turning off device feature settings or uninstalling the application, but this means that you will not be able to obtain application related services because each business function requires basic personal information to be completed. After you change your consent to authorization, we will not be able to continue providing you with the corresponding services after agreeing to authorization
3. About User Rights
You have the following rights regarding your personal data:
1. Check whether we hold your data and access it
2. Request to supplement or correct your inaccurate information
4. Principles for Restricting the Use of User Information
We can use the collected personal data beyond the necessary scope if one of the following conditions is met:
1. We have obtained your written consent
2. To exempt you from urgent danger to your life, body, or property
3. In emergency situations, in order to protect the personal or public safety of us and users
5. Principles for Personal Data Disclosure
When government agencies require us to disclose your personal data in accordance with legal procedures, we will provide your personal data according to the requirements of law enforcement agencies or for public safety purposes. We do not assume any responsibility for any disclosure in this situation
VI. Protection of Minors' Privacy Rights
We attach great importance to the protection of personal information of minors. We will establish and maintain a reasonable procedure to protect the confidentiality and security of personal data of minors. If you are a minor, we suggest that you ask your guardian to carefully read this privacy policy and use our services or provide information to us with the consent of your guardian
7. About Software Tool Development Kits
To complete the payment, you need to bind your WeChat account and select the payment method, and embed the WeChat software tool development package in the software. Payment security related device information and other necessary legal requirements are shared with Tencent through WeChat software tool development packages (referred to as "SDK" in this policy) embedded in the website or client
Third-party SDK directory
1. In order to facilitate all devices in the vicinity of users, the application integrates the com.amap.api (Gaode Map; Gaode Navigation; Gaode Positioning; Alibaba Gaode Map; Gaode) SDK
2. In order to improve the user experience, obtain app errors and crash logs for improvement, the application integrates the com. event.bugly (Bugly; Tencent Bugly) SDK "
In order to improve the security of your use of our services, protect your or other users' or the public's personal and property security from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer virus, network attacks, network intrusion, and more accurately identify violations of laws and regulations or our relevant agreements and rules, We embed the application security SDK developed by our affiliated company in the application to collect your device information, current location, and service log information. We may use or integrate your device information, service log information, and information authorized by you or shared according to law to comprehensively judge your account and transaction risks, perform identity verification, detect, and prevent security incidents, and take necessary records, audits, analyses according to law Disposal measures
We will conduct strict security checks on the application program interfaces (APIs) and software tool development kits (SDKs) used by authorized partners to obtain relevant information, and agree with authorized partners on strict data protection measures to handle personal information in accordance with this policy and any other relevant confidentiality and security measures
8. Disclaimer terms for privacy protection
Except for the exemption provided in Article 5 above, we are not responsible for the following situations:
1. Any personal data leakage caused by you informing others of your user password or sharing your registered account with others
2. Any personal data leakage, loss, theft or alteration caused by force majeure affecting the normal operation of the network, such as computer problems, hacker attacks, computer virus invasion or attack, temporary shutdown caused by government control, etc
9. Rights to modify and update this statement
To provide you with better services and with the development of your business, this privacy statement will also be updated accordingly. If there are any modifications to this privacy statement, we will publish these changes in this privacy statement, our company website, and where we deem appropriate, so that you can understand how we collect and use your personal information, who can access it, and under what circumstances we will disclose this information without individual notice to you. In this case, if you continue to use our services, you agree to be bound by the revised Privacy Statement
10. How to Contact Us
This development is the sole responsibility of Guangdong Pulton Technology Co., Ltd. If you have any questions, opinions or suggestions about this privacy policy, please contact us through the following methods:
E-mail: poulton@poulton.cn
Phone: 400-608-9288
Company website: www.poultontech.com